How to Resolve Microsoft Outlook Crash with Error Code 0x0000005

How to Resolve Microsoft Outlook Crash with Error Code 0x0000005

Have you also seen an error code 0x0000005 while launching Microsoft Outlook? If so then haven't you thought why the error is not in human-readable form? Even Microsoft is not able to get the actual reason behind this error yet as the issue has been prevailing since July 2020.

 

Possible causes for error code 0x0000005

Users are facing the error code 0x0000005 in their latest Microsoft Outlook update. This issue occurs just after launching the app in your system in the Event Viewer. The issue was first noticed on 15 July 2020, and users from all over the world tweeted about this within a few hours.

When some users detected their Event Viewer to catch the issue, it was just saying exception code 0x0000005 with a message: OUTLOOK.EXE program has crashed with an error code 0x0000005.

 

Overcome the crash issue by saving your Outlook data

Now that this error is unable to be handled by even the official Microsoft team, you can take some actions on your part. Saving your Outlook data before crashes is its only solution:

 

  • Data backup: Converting OST to PST file with your IMAP account will let you use your Outlook data independently.

  • Use a PST repair tool: If your Outlook is already crashed then using a reliable PST repair tool is the ultimate choice to recover your data.

These solutions will work to save your data but it is possible to get Outlook back after the error code 0x0000005. Let's see.

Manually fixing the outlook crash 0x0000005

There are mainly two ways to manually fix the error code 0x0000005:

  • Roll back the latest update of Outlook.

  • Run Outlook in safe mode.

Activate safe mode by pressing the control key while launching Microsoft Outlook.

Prevent system from error 0x0000005

1. Keep Software and Drivers Updated

  • Regularly update your operating system, device drivers, and software to fix bugs, improve performance, and avoid compatibility issues that can trigger the 0x0000005 error.

2. Run System File Checker (SFC) and DISM Tools

  • Use SFC to scan and repair corrupted system files, and DISM to fix Windows image issues, preventing system instability that can cause the error.

3. Check for Malware and Viruses

  • Run a full scan using antivirus software or Windows Defender to detect and remove malware, which may corrupt files and cause access violations (0x0000005 error).

4. Check Your System Memory (RAM)

  • Faulty RAM can cause the 0x0000005 error. Use Windows Memory Diagnostic to check for memory issues, which can lead to access violations if not addressed.

5. Check for Hard Drive Issues

  • Run CHKDSK to scan and repair disk errors or bad sectors. Disk corruption can lead to access violations, causing the 0x0000005 error to occur.

6. Run Applications with Administrator Privileges

  • Running applications with administrator rights ensures they have sufficient access to system resources, preventing permission-related errors like 0x0000005 during execution.

7. Disable Data Execution Prevention (DEP) for Specific Programs

  • Disabling DEP for problematic programs may resolve conflicts that cause access violation errors, allowing those programs to run without triggering the 0x0000005 error.

8. Perform a Clean Boot

  • A clean boot disables non-essential startup programs, helping isolate conflicts or software interference causing the 0x0000005 error by running the system with minimal resources.

9. Reinstall Problematic Applications

  • Reinstalling software that triggers the 0x0000005 error fixes potential file corruption, outdated settings, or misconfigurations that could cause access violations.

10. Check Event Viewer for Specific Error Details

  • Use Event Viewer to review detailed logs about errors and identify the root cause, such as faulty drivers or missing files, triggering the 0x0000005 error.

Finalizing:

Microsoft Outlook faces such issues many times but they all are resolvable. Error 0x0000005 can be manually fixed with the options defined in the article.

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